Often asked: How can i contact steam?

Can you email Steam support?

If the support articles aren’t able to help you, you can send a message to Steam support. Most support articles have a link at the bottom of the page that says “Contact Steam Support.” Click that link and send a message describing your problem, including a screenshot or other attachment if necessary.

How long does it take for Steam Support to reply?

Steam Support Stats Updated: March 12, 2021 @ 12:00am

Request Category Submitted Last 24 Hours Typical Response Times
Account Security & Recovery 27,388 2.35 hours to 11.39 hours
Purchase & Billing Support 5,932 2.10 hours to 15.35 hours
Game & Steam Technical Support 4,334 2.21 hours to 1.30 days

How do I recover a lost Steam account?

Try to self-recover your account or contact Steam Support:

You can use the Help site to try to self recover your account or contact Steam Support if you are unable to. If you are unable to complete the self recovery process, Steam Support will verify the account is yours and recover it for you.

How do I report a Steam account?

Reporting content within the Steam Community

  1. Navigate to the user’s Steam Community profile.
  2. Click on the large “More” button in the upper-right corner of the page.
  3. Select “Report Violation” from the dropdown.
  4. Select a category of abuse and enter a brief description of the abuse.

How do I email directly from Steam?

You may be asked to leave a message.

  1. Click Sign in to Steam. It’s the light blue button on the left.
  2. Log in to your account.
  3. Select a product you are having an issue with.
  4. Click the issue you are having.
  5. Click Contact Steam Support.
  6. Fill out the form.
  7. Click Send.
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Can I get a refund in steam?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we’ve described, you can submit a request and we’ll take a look at it.

How long does it take to get Steam account back?

As you’ll see, refund requests are processed in 2 hours or less, while account security and recovery troubleshooting is usually completed in less than half a day. The least frequent type of Steam Support request is for purchase and billing help, and these difficulties take the longest to sort out at up to 1.8 days.

Did steam get hacked?

Steam, the popular game delivery platform on Valve has been hacked and there’s a chance that credit card information may have been compromised. However, they’ve warned users to keep an eye on their credit cards. The next step in the process would be to ask all users to change their passwords, the next time they log in.

What happens if your Steam account gets hacked?

By changing their email password, users ensure a hijacker can’t take their Steam account again. It also means Steam Support will be able to assist users without interference. Once those above steps have been completed, users can recover their Steam account by changing their password with this link.

Can I make a new Steam account and keep my games?

Is there any way that I can get my few games into my new account? You cant transfer games. Once games are in your library you cant get rid of them nor transfer them. But you can always buy the games again and have your brother gift them to your new account.

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Does steam delete old accounts?

Account deletion is permanent. If you delete your Steam account: game licenses, community profile, gifts, inventory items, wallet funds, and other associated information will be deleted permanently and will not be recoverable.

Why can’t I log into my Steam account?

If you continue to have trouble connecting to Steam then it is possible that Steam is undergoing maintenance or that there is an issue with your local network or ISP. In this case, you may need to wait a few hours and try again. Take a screenshot of any error you are seeing.

Does reporting on Steam do anything?

Yes. Reporting someone for something that is allowed though won’t trigger any action from Valve, however. So if you just don’t like someone they’ll will dismiss your report. I’ve gotten notification from Valve when they’ve taken action from me reporting a person/group/etc.

How do I report a scammer?

The Federal Trade Commission (FTC) is the main agency that collects scam reports. Report your scam online with the FTC complaint assistant, or by phone at 1-877-382-4357 (9:00 AM – 8:00 PM, ET). The FTC accepts complaints about most scams, including these popular ones: Phone calls.

Does extreme Report bot work?

Yes. They work. You need 11 unbanned CSGO accounts to report with. Afterwhich the suspect will be placed into overwatch.

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